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Cookies Notice

This notice describes how we use tracking technologies (such as cookies and some others which are non-cookie based, like web beacons) on our digital platforms, what visitor information is automatically collected, and how you can accept or refuse the tracking technologies we use.

Why do we use Cookies technology?

We use tracking technologies on our website:

  • to make it work, or work more efficiently
  • to provide our website with enhanced functionality
  • to provide reporting information to understand how visitors use our website and interact with our communications
  • to target our communication to you, and provide you with a personalized experience

What are cookies?

Cookies are an example of a tracking technology. They are small text files that are placed on your computer when you visit a digital platform, which are then used as a means of identifying your computer for the purposes described below.

Cookies set by the owner of a digital platform are called “first party cookies”. Cookies set by other people are called “third party cookies”. Third party cookies enable the third party to provide features or functionality on or through the digital platform (like analytics, advertising and videos). The parties that set these third party cookies can recognize your device both when it visits our digital platform, and when it visits certain other digital platforms.

What information do your Cookies collect? Can I control whether you use them?

We use cookies to collect certain information about the devices that access (and therefore the visitors that use) our website. The table below shows the types of information, and how you can control whether the information is collected:

Category of technology Purpose of technology Example of use Type of information collected How you can control the use
Strictly necessary Provide the digital platform and its features. Display content on your device properly. The IP address of the device, browser type, screen resolution. Because this is essential to operate the digital platform and its services, you can not opt out.
Performance measurement Allow us to improve the way the website operates. Understand how people use our website, or how well it performs. However, we receive only anonymous information from these technologies: the information they collect is reduced so that it identifies only the area where you are located, then aggregated, before we receive it. How many people visit, from where they come to our website, and how they use our website (including the most popular pages, how people move around the site, how long they spend on the site, error messages, and so on). You can opt out of performance cookies using your browser settings; note that how you do this varies from browser to browser, so please visit your browser’s help menu.Alternatively, click here. To control the use of cookies set by Google, see below.

You can also control browser cookies through your browser's settings.

*More specifically strictly necessary cookies that we are using in our website are mentioned below:

Cookie ID Description
age_confirmed Flag / Bypasses standard age gate
age-verified Flag / Bypasses overlay age gate
cookies_accepted Flag / Cookies accepted
sid_customer_xxxxx Authenticates and identifies the user inside the frontend application
AWSELB/AWSALB Used for session stickiness on Infrastructure. No sensitive data.
all_RyDwsSBXVzZXJzGK6q168JDA-clickdesk_referrer Clickdesk cookie

**More specifically performance measurement cookies that we are using in our website are mentioned below:

Cookie ID Description
_dc_gtm_UA-XXXXXXXX-1 Used to help identify the visitors by either age, gender, or interests by DoubleClick - Google Tag Manager.
_ga, gid, _ga_XXXXXX Google Analytics cookies

 

Do you use Google analytics or other website analytics tools?

This touchpoint uses Google Analytics, an analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help the touchpoint analyze how users use the touchpoint. The information generated by the cookie about your use of the touchpoint (including your IP address) will be transmitted to Google in the USA. Next, no matter where the IP address originates from (Member States of the European Union, other parties to the Agreement on the European Economic Area, or elsewhere) Google anonymizes the last octet of the IP address (for IPv4 addresses) or the last 80 bits (for IPv6 addresses) (a process known as “IP masking”). Google does this because we have activated its “anonymizeIP” system for all countries. Finally Google stores the anonymized data on servers in the USA. Google uses this information on our behalf for the purpose of evaluating your use of the touchpoint, compiling reports on website activity for us, and providing us with other services relating to touchpoint activity and internet usage. Google will not associate your IP address with any other data they hold.

As explained in the table above, you may prevent Google from collecting and using data (cookies and IP address) by downloading and installing the browser plug-in here.

Follow these links for further information concerning the terms and conditions of our use of Google analytics External reference, the information that Google provide on data privacy and security, and Google’s data privacy notice.

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