Account Creation & Activation
Enjoy our online services at any time.
Create your account
Are you new to IQOS or using our online store for the first time? Watch the step-by-step video to easily create your personal account.
Remeber! In order to be able to enjoy the benefits of online shopping you need to activate your account. Click on the ACTIVATE YOUR ACCOUNT button that you will find in your account activation email.
After activating your account and register a device you can check its functionality, reset it, perform a diagnostic test or check if you are eligible for a replacement.
Remember, IQOS is an electronic device and covered by warranty. Simply check when the warranty of your registered device expires by going to the MY DEVICES tab of your profile.
Choose the online shopping so you can enjoy the benefits we offer. Register and activate your account and benefit from free shipping of your orders, exclusive offers and live support via LiveChat.
Activate an existing account
Have you already set up an account or an IQOS advisor did it on your own request? If you haven't activated it yet, you can do so directly here.