Need some help?
Our goal is to provide you with a high quality service in every way possible! If you are a new IQOS user or if you have questions about your device, an IQOS expert is always available to help. Just fill your the form and an IQOS Expert will call you right away to answer your questions.
Speak with an IQOS Expert daily from 09:00-22:30.
*You will receive a call in 30 min after submission, within the specified operating hours of our service.