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We are here for you!
As long as you keep staying at home, we are here to support all your needs online.
Discover the IQOS online services!
#menoumespiti and shop online
IQOS is online! If you need HEETS or any of your favorite IQOS products, you can make them yours by ordering them from our online IQOS store. Log in to your account, select the products that you want and add them to your cart. Get free delivery for all online orders, regardless of your total.
*Orders are served at the fastest possible time due to the increased volume of requests.Why to choose the online store?
Everything you need for your device is online!
Having trouble?
Did your device's heating blade break or do you see a LED light signal that you don't recognize? No problem! Find out how to self diagnose your device online or replace it for free.
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Device warranty
You can see at any time the warranty expiration date of your registered devices. Click the button to start and/or to register your device.
IQOS TIP: Remember to keep your device clean inside and out
Only use the special IQOS cleaning tool to remove tobacco residue from inside your device. Clean your device carefully, especially around the blade with your IQOS Cleaning Sticks. Finally, to enhance your hygiene habits and maximize enjoyment, clean the outside of your device with a cloth.
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