Due to the strike of the PSF, there will be delays in the deliveries destined to islands.
Find here the operating IQOS stores, our online sevices, and the communication methods.
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IQOS Coach - Learn how to use IQOS

The ultimate IQOS experience

A little help to get you started

At first IQOS may seem daunting - any new technology can be. Which is why we have designed the IQOS Coach service to cater for your needs while you familiarize yourself IQOS when switching from cigarettes to IQOS. Once you buy your IQOS through our website, you get your personal assistance. Don't wait to get the most out of your IQOS, Let us give you a hand.

Thousands of IQOS users…

… have already experienced the personalized IQOS Coach service and stopped smoking & started heating. How about you?

Accept the IQOS challenge and make the change with the support of the personal IQOS Coach.

Register now for IQOS Care Plus! Overcome your doubts and make the most of your personal IQOS Coach's contribution. Just add an active warranty device to your profile.

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Frequently Asked Questions about IQOS

Welcome to IQOS

IQOS Service & Support

Explore all faq's

We care for you

LiveChat

LiveChat

Send us your questions

Viber

Viber

Get in touch with us on Viber

Viber

Viber

Get in touch with us on Viber

Facebook

Facebook

Visit our Facebook page

Twitter

Twitter

Get in touch with us on Twitter

Mail

Mail

contact.gr@iqos.com
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Phone

Phone

800 111 4767 (from landline toll free) 210 4193 888 (from mobile)

This tobacco product is harmful to health and addictive.
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This website is intended only for users of nicotine or tobacco products who are over 18.

We Care

This website is about selling new tobacco products and contains information about them. Entrance is only permitted to persons over 18 years of age who are also users of nitoctine products. We need your age to make sure that you are an adult in Greece. Our nicotine and tobacco products are not an alternative to quitting and are not designed as cessation aids. They are not risk free. They contain nicotine, which is addictive. Only for use by adults. Please visit the Important Information page of this website for further risk information.