For faster delivery of orders outside Attica, choose payment by cash on delivery. Payment can also be made by POS to the courier employee.
Find here the operating IQOS stores, our online sevices, and the communication methods.
FORGOT PASSWORD?


Continue with login
ACTIVATE ACCOUNT


BACK TO SIGN IN
OR

IQOS International Assistance - IQOS warranty Worldwide

Do you love to travel?

Enjoy your journey carefree with immediate support through IQOS Care Plus. Don't miss this chance! Join now!

Ισχύει σε επιλεγμένες χώρες

We also provide support abroad

Even on your journey, we provide immediate replacement of your device wherever possible.

To contact the IQOS International Care Team you can call 00800 23 7 23 888 or +30 211 211 6043.

Add the international IQOS Care team number to your contacts!

ADD TO CONTACTS

Now available in more than 40 countries

International Assistance is available in selected countries where IQOS is available.

For more information about the countries where the international assistance is valid please call us on 800 111 4767 (toll free from a landline phone) or on 210 4193 888 (from your mobile).

How can you benefit?

If you have already registered your IQOS device in your account you can also benefit from International Assistance.

If not, register your device here.

Your device warranty should be active. Check your device's warranty through your account.

Frequently Asked Questions about IQOS

We care for you

This tobacco product is harmful to health and addictive.
  • English

Please enter your date of birth to confirm you are an adult user of nicotine or tobacco products.

CONFIRM

Sorry!
This website is intended only for users of nicotine or tobacco products who are over 18.

We Care

This website is about selling new tobacco products and contains information about them. Entrance is only permitted to persons over 18 years of age who are also users of nitoctine products. We need your age to make sure that you are an adult in Greece. Our nicotine and tobacco products are not an alternative to quitting and are not designed as cessation aids. They are not risk free. They contain nicotine, which is addictive. Only for use by adults. Please visit the Important Information page of this website for further risk information.