For faster delivery of orders outside Attica, choose payment by cash on delivery. Payment can also be made by POS to the courier employee.
Find here the operating IQOS stores, our online sevices, and the communication methods.
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Welcome to IQOS Care

IQOS diagnostic tool

Let's fix your IQOS

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IQOS 3.0

IQOS 3 designed to fit amazingly in your hands, it gives you hundreds of customization options to make it yours.
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Man Holding IQOS 3 White

First steps with IQOS

Using IQOS is easy. Learn how to use, clean, and charge your IQOS, and find quick tips.

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IQOS 3 Gold with Charger

Find a solution

We are here to help solve problems you are having with your IQOS.

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IQOS Qoach Headset

IQOS Care Plus

Every IQOS experience is unique. So we developed IQOS CARE PLUS, a service package for you to enjoy tailored support, coverage, and other additional benefits. It's time to enhance your IQOS experience.

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Frequently Asked Questions about IQOS

Welcome to IQOS

IQOS Service & Support

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We care for you

LiveChat

LiveChat

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Viber

Viber

Get in touch with us on Viber

Viber

Viber

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Facebook

Facebook

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Mail

Mail

contact.gr@iqos.com
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Phone

Phone

800 111 4767 (from landline toll free) 210 4193 888 (from mobile)

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This website is intended only for users of nicotine or tobacco products who are over 18.

We Care

This website is about selling new tobacco products and contains information about them. Entrance is only permitted to persons over 18 years of age who are also users of nitoctine products. We need your age to make sure that you are an adult in Greece. Our nicotine and tobacco products are not an alternative to quitting and are not designed as cessation aids. They are not risk free. They contain nicotine, which is addictive. Only for use by adults. Please visit the Important Information page of this website for further risk information.