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Introducing IQOS app
Stay connected with IQOS
Designed around you.
Nobody knows you better than yourself. So we designed your IQOS experience to adapt to your needs.
Unique experiences.
You can customise your experience with your IQOS app, from manual or auto start heating, alerts, lighting and more*.
*Features availability depending on the device model.
Care you can count on.
Services and support carefully designed to help you feel supported and confident at every step.
How your device and the IQOS app work together
There are various ways to get connected with the IQOS app via desktop or mobile.
Android app
Desktop app
Web app (iOS)
Customise your experience
Android app
Yes
Desktop app
Yes
Web app (iOS)
Yes
Lock and unlock device
Android app
Yes
Desktop app
Yes
Web app (iOS)
Yes
Auto-diagnostic tool
Android app
No
Desktop app
No
Web app (iOS)
No
Device diagnostics
Android app
No
Desktop app
No
Web app (iOS)
No
Usage history
Android app
Yes
Desktop app
Yes
Web app (iOS)
No
Locate my device (map)
Android app
Yes
Desktop app
Yes
Web app (iOS)
Yes
Locate my device (vibrate)
Android app
Yes
Desktop app
No
Web app (iOS)
No
Battery status
Android app
Yes
Desktop app
Yes
Web app (iOS)
Yes
Tips and tutorials
Android app
Yes
Desktop app
Yes
Web app (iOS)
Yes
FAQs
Android app
Yes
Desktop app
Yes
Web app (iOS)
No
Notifications
Android app
Yes
Desktop app
Yes
Web app (iOS)
Yes
Android app
Desktop app
Web app (iOS)
Customise your experience
Android app
Yes
Desktop app
Yes
Web app (iOS)
Yes
Lock and unlock device
Android app
No
Desktop app
No
Web app (iOS)
No
Auto-diagnostic tool
Android app
Yes
Desktop app
Yes
Web app (iOS)
No
Device diagnostics
Android app
No
Desktop app
No
Web app (iOS)
Yes
Usage history
Android app
Yes
Desktop app
Yes
Web app (iOS)
No
Locate my device (map)
Android app
Yes
Desktop app
Yes
Web app (iOS)
Yes
Locate my device (vibrate)
Android app
Yes
Desktop app
No
Web app (iOS)
No
Battery status
Android app
Yes
Desktop app
Yes
Web app (iOS)
Yes
Tips and tutorials
Android app
Yes
Desktop app
Yes
Web app (iOS)
Yes
FAQs
Android app
Yes
Desktop app
Yes
Web app (iOS)
No
Notifications
Android app
Yes
Desktop app
Yes
Web app (iOS)
Yes
How do I get started?
Sign up
Register your details in a few easy steps.
Pair your IQOS device
Discover the features of IQOS app.
Download and connect to the IQOS app.
Desktop app
Receive an email link to download the IQOS app onto your Windows or Mac desktop.
Web app (iOS)
This app sits in the browser bar of your web pages, perfect for iOS. Bluetooth connection requires Bluefly Bluetooth browser, downloadable from App store.
IQOS app help
Got questions about the app? We got the answers! Visit the FAQs' page and find out the solution.
More to discover with myIQOS.
Your home of services and benefits to support your IQOS journey.
IQOS app for Android
The IQOS app is a digital companion to an adult smoker or user of nicotine products, available on Android devices.
IQOS app for desktop
Specifically designed for desktops and laptops, the desktop app is available on Windows and Mac.
IQOS web app
Get connected with your iOS, Android and desktop devices. iOS users will need to download the Bluefly Bluetooth browser from the App Store to allow Bluetooth connection.