CONTINUE
Get more from your device with the IQOS app.
Do more when you pair your IQOS device with the IQOS app. Access new features and easily customise your device for a better IQOS experience. Download the IQOS app to get more and do more with your device.
Download the appGet more from your device when you register with the IQOS app.
Do more with access to new features, support and advice. Download the IQOS app to get more and do more with your device.
Get more with seamless firmware upgrades on the IQOS app.
Do more with access to the latest features and a better performance from your device.
Get more support with the IQOS app.
Do more with access to live customer support, when you need it.
Get more from IQOS when you pair it with the IQOS app.
Do more with access to new features, support and advice.
The perfect companion
Stay connected to your IQOS device, on whichever platform you prefer. See below the features available on each device and app.
Android app
Desktop app
Web app (iOS)
Customise your experience
Android app
Yes
Desktop app
Yes
Web app (iOS)
Yes
Lock and unlock device
Android app
Yes
Desktop app
Yes
Web app (iOS)
Yes
Auto-diagnostic tool
Android app
Yes
Desktop app
Yes
Web app (iOS)
Yes
Device diagnostics
Android app
Yes
Desktop app
Yes
Web app (iOS)
Yes
Usage history
Android app
Yes
Desktop app
Yes
Web app (iOS)
No
Locate my device (map)
Android app
Yes
Desktop app
Yes
Web app (iOS)
Yes
Locate my device (vibrate)
Android app
Yes
Desktop app
No
Web app (iOS)
No
Battery status
Android app
Yes
Desktop app
Yes
Web app (iOS)
Yes
Tips and tutorials
Android app
Yes
Desktop app
Yes
Web app (iOS)
Yes
FAQs
Android app
Yes
Desktop app
Yes
Web app (iOS)
No
Notifications
Android app
Yes
Desktop app
Yes
Web app (iOS)
Yes
Android app
Desktop app
Web app (iOS)
Customise your experience
Android app
Yes
Desktop app
Yes
Web app (iOS)
Yes
Lock and unlock device
Android app
No
Desktop app
No
Web app (iOS)
No
Auto-diagnostic tool
Android app
Yes
Desktop app
Yes
Web app (iOS)
No
Device diagnostics
Android app
No
Desktop app
No
Web app (iOS)
Yes
Usage history
Android app
Yes
Desktop app
Yes
Web app (iOS)
No
Locate my device (map)
Android app
Yes
Desktop app
Yes
Web app (iOS)
Yes
Locate my device (vibrate)
Android app
Yes
Desktop app
No
Web app (iOS)
No
Battery status
Android app
Yes
Desktop app
Yes
Web app (iOS)
Yes
Tips and tutorials
Android app
Yes
Desktop app
Yes
Web app (iOS)
Yes
FAQs
Android app
Yes
Desktop app
Yes
Web app (iOS)
No
Notifications
Android app
Yes
Desktop app
Yes
Web app (iOS)
Yes
How do I get started?
Sign up
Register your details in a few easy steps.
Pair your IQOS device
Discover the features of IQOS app.
Download and connect to the IQOS app.
Desktop app
Click to start downloading the installation file.
Web app (iOS)
This app sits in the browser bar of your web pages, perfect for iOS. Bluetooth connection requires Bluefly Bluetooth browser, downloadable from App store.
Discover services and privileges.
Your home of services and benefits to support your IQOS journey.
IQOS app for Android
The IQOS app is a digital companion to an adult smoker or user of nicotine products, available on Android devices.
IQOS app for desktop
Specifically designed for desktops and laptops, the desktop app is available on Windows and Mac.
IQOS web app
Get connected with your iOS, Android and desktop devices. iOS users will need to download the Bluefly Bluetooth browser from the App Store to allow Bluetooth connection.