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IQOS diagnostic tool
Let's fix your IQOS
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Which part of your device isn’t working?
IQOS ILUMA PRIME
With a new design to the smallest detail, it is our most enhanced device to date.
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IQOS ILUMA
With the iconic design, the experience becomes even clearer and more enjoyable without a blade.
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IQOS ILUMA ONE
With bladeless technology, it offers up to 20 consecutive uses with a single charge.
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IQOS VEEV
IQOS VEEV contains a MESH heater that is in constant contact with the e-liquid for a consistent vaping experience.
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IQOS 3.0 DUO
IQOS 3 DUO provides you with two consecutive uses without the need to recharge in between HEETS.
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IQOS Multi
Once this heated tobacco system is fully charged, enjoy 10 back-to-back, uninterrupted tobacco moments.
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IQOS 3.0
IQOS 3 designed to fit amazingly in your hands, it gives you hundreds of customization options to make it yours.
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IQOS 2.4 Plus
IQOS 2.4 PLUS is intended to sync with our Bluetooth app, to get you started with features such as device pairing, and much more.
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IQOS 2.4
The perfect start of journey from cigarettes towards a new level of tobacco enjoyment.
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Phone
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800 111 4767 (from landline toll free)
210 4193 888 (from mobile)
