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Your personal IQOS coach
A helping hand in getting to know IQOS.
A little help to get you started
Discover the difference our team of personal coaches can make as you switch from cigarettes to IQOS. From sharing tips to help you get started with your new device to being on hand to answer your questions, your personal coach is here to guide you and help you take the next step on your switching journey.
The proof is in the numbers
Our personal coaches have worked with thousands of smokers just like you. Their one-to-one service has helped lots of adults stop cigarettes and switch to IQOS. They're ready to help you too.
Ready to make the switch?
Remember you won’t be alone. Your personal IQOS coach will be in touch to help you get started. All it takes is a click.
Something we haven’t covered?
There are several ways you can reach us.
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Send a messageIQOS Hub
Contact us on Viber.
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Give us a likeFacebook
Find useful tips and contact with our IQOS experts.
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SubscribeYouTube
Watch how-to videos and guides.
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Give us a callPhone
Call an IQOS representative, daily 09:00 - 21:00.
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Stores near meStores
Find a store near you from our expanded network.
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Send an emailEmail
Send us an email. Our inbox is never full.