Your very own personal coach

A helping hand in getting to know IQOS.

A helping hand in getting to know IQOS.

Blond woman opening her gold IQOS device
Woman checking her IQOS coach tips

A little help to get you started

Discover the difference our team of personal coaches can make as you switch from cigarettes to IQOS. From sharing tips to help you get started with your new device and your HEETS tobacco sticks, to being on hand to answer your questions, your personal coach is here to guide you and help you take the next step on your switching journey.

Ready to make the switch?

Remember you won’t be alone. Your personal coach will be in touch to help you get started. All it takes is a click.


Click for a coach
Man showing a gold IQOS holder

Want to chat?

We’re here for you in-store or at your fingertips. You choose.

This tobacco product damages your health and is addictive.
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This website is intended only for users of nicotine or tobacco products who are over 18.

We Care

This website is about selling new tobacco products and contains information about them. Entrance is only permitted to persons over 18 years of age who are also users of nicotine products. We need your age to make sure that you are an adult in Greece. Our nicotine and tobacco products are not an alternative to quitting and are not designed as cessation aids. They are not risk free. They contain nicotine, which is addictive. Only for use by adults. Please visit the Important Information page of this website for further risk information.