You have the choice to start a 21-day free trial from your comfort of your home. You just need to pay €12 for the 3 HEETS packs that will be delivered to your door along with the free trial kit. During the days to come, your personal IQOS coach will stand by you to support you. At the end of the free trial period the choice is entirely yours. If you are happy with the trial, we will help you buy your own brand new device.
Switching to IQOS takes time and persistence is needed. That’s why we created the IQOS free trial program, so that you can experience IQOS at home, with personalized support and finally make the purchase with confidence.
All you need to know about the free trial
- Order the free trial device: Order online the IQOS 3 DUO free trial pack. You pay only €12 for the 3 HEETS packs that will be delivered to you along with the device.
- Free delivery: The IQOS 3 DUO free trial pack is delivered to your door with no extra shipping costs. You receive an IQOS 3 DUO trial device in a color chosen randomly depending on availability and will have 21 days to try it. The device has been used in the past, it has been sterilized and can be used directly after opening the package.
- Guidance by your personal IQOS coach: From sharing tips to help you get started with your new device and your HEETS tobacco sticks, to being on hand to answer your questions, your personal coach is here to guide you.
- Day 21: If you are happy with the trial, your consultant will help you choose your own brand new device that best fits your needs. They will also guide you on how to return the free device. If the IQOS trial will not meet your expectations, you just need to return the device.
Why you should choose the IQOS free trial
- It’s convenient because you can try IQOS when and where it suits you.
- You enjoy tailor made guidance by your IQOS coach, who is available to answer to all your concerns and questions.
- You have 21 days αto give time to your new habbit from the comfort of your home.
- You receive & return the free trial pack with no extra shipping costs.
The IQOS free trial package includes:
-the IQOS 3 DUO device
-A/C charger and USB cable
-IQOS cleaning tool and 10 cleaning sticks
The trial device is sterilized and can be used immediately. The sterilization process is carried out in a cleanroom with the UVC method (kills 99.9% of viruses and bacteria) and the product is placed in an airtight packaging, so as to be ready for use.
If you are not an online type...
If you usually have hard time with online ordering, you can visit an IQOS store, where an IQOS advisor will help you start the 21-day free trial.