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These products are not risk-free and provide nicotine, which is addictive. Only for use by adults.

Accidental Damage coverage

By IQOS Team

Hands holding an IQOS ILUMA i

Did you know that If you accidentally damage your device we will replace it for free, so you can continue enjoying your IQOS moments with one less thing to worry about?

Accidental Damage coverage is a benefit of Advanced Support Services and requires you to register your device and log into the IQOS CLUB within 30 days from the purchase date of your device.

If you purchased your device before 05/05/2025, learn more and see the coverage terms here.

If you purchased your device after 05/05/2025, see here if you are eligible for Accidental Damage coverage.

These products are not risk free and provide nicotine, which is addictive. Only for use by adults.