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Customer Service & Support

IQOS customer service

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Customer Service: IQOS Care Team is Always by your Side!

Want to learn more about the IQOS Care Team? Click on the article!

Customer Service & Support By IQOS Team
woman opening an IQOS 3 DUO Gold while drinking coffee

IQOS Warranty – Everything you need to Know

Eager to learn more about the IQOS warranty? Click on the article!

Customer Service & Support By IQOS Team
woman receives IQOS package on her door

IQOS Home Delivery even on the Same Day

Are you in a hurry to have everything prepared for your holidays but don't have enough time to shop your favorite...

Customer Service & Support By IQOS Team
IQOS'S Care Team's phone numbers on HEETS packs

Find the solution on your pack!

On the right side of every HEETS pack you may find the IQOS Care Team phone numbers.

Customer Service & Support By IQOS Team
IQOS Advisor Support

We celebrate the National Customer Service Week

During the National Customer Service Week, October 7 – 12, we have a reason to celebrate.

Customer Service & Support By IQOS Team
IQOS Care Team Greece on Viber

IQOS Care Team is now on Viber

Follow us!

Customer Service & Support By IQOS Team
These tobacco products damage your health and are addictive.