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Customer Service & Support


Customer Service: IQOS Care Team is Always by your Side!
Want to learn more about the IQOS Care Team? Click on the article!

IQOS Warranty – Everything you need to Know
Eager to learn more about the IQOS warranty? Click on the article!

IQOS Home Delivery even on the Same Day
Are you in a hurry to have everything prepared for your holidays but don't have enough time to shop your favorite...

Find the solution on your pack!
On the right side of every HEETS pack you may find the IQOS Care Team phone numbers.

We celebrate the National Customer Service Week
During the National Customer Service Week, October 7 – 12, we have a reason to celebrate.

IQOS Care Team is now on Viber
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