The warranty of the IQOS device is valid for one year from the purchase date. The purchase receipt is the warranty certificate for the IQOS, and the warranty terms are included in the instruction leaflet. In order for us to assist you, we recommend that you register your device online.
Dimensions
Holder: Height - 101mm, Diameter - 14.5mm, Weight - 30.5g
Pocket charger: Height - 121.5mm, Width - 47mm, Diameter - 23.4mm, Weight - 116.5g
Free delivery with courier for orders of €49 or more:
We deliver your order for free, wherever you are in Greece, with courier. For orders below €49, the shipping cost is €2.50.
Free pick up from BOX NOW:
Collect your order for free from one of the 2000+ BOX NOW Lockers nationwide, any time, 24/7.
Free pick up from an IQOS store:
Collect for free from your nearest IQOS store, regardless of the final order value.
Free returns:
If you would like to return your order free of charge, then please raise your request through the IQOS LiveChat.
Got a question? Find the answer in our FAQs.
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