Care you can count on.
Privileges to inspire you.
We’re by your side as you take the next step on your journey with IQOS.
Try IQOS your way
Get a new device from IQOS ILUMA series in discount
Care you can count on
Made to inspire you
Create an IQOS account, register your device, unlock your extended care and support.
In-store guided trials, device lending, introduction to HEETS or TEREA variants, guidance and support.
- Try an IQOS device at home and discover the taste of real tobacco heated, not burned.
- Our experts are on hand to walk you through the basics and get you started on your IQOS journey.
- Explore our flavor range of TEREA tobacco sticks for your IQOS ILUMA.
Take the next step to the next level. By giving back your old device you can get a new device from IQOS ILUMA series in discount.
- Easily place your own exchange order online and receive the new IQOS ILUMA device that you will choose immediately at your place.
- Visit one of our stores and leave the rest to the IQOS experts. Don't forget to bring your old device with you.
IQOS trials offered for
IQOS trials offered for your device
Experience the unexpected
The most unexpected celebration is right in the corner. Come and create with us.
Get all-round support from the moment you choose IQOS.
- How-to videos, step-by-step guidance, tools and techniques to help you get the best from your device.
- Online troubleshooting tools for you to fast-track fixing your device.
- Unlock the full potential of your device.
- Here for you, when you're abroad.
Be welcomed into a world of exclusive offers, inspiring ideas and unforgettable experiences, made to inspire you.
Rewards and privilegesEnjoy special offers on your favorite products, voucher for referring a friend* to IQOS and more.
Unforgettable experiencesFeel the joy of belonging to the IQOS CLUB member’s community with invitations to exclusive events, priority access to venues, competition to win prizes and more.
Join IQOS CLUB today and discover just how rewarding being an IQOS CLUB member can be.
Refer a friend
Recommend one of advanced smoke-free alternatives from IQOS to a friend* of yours and earn extra privileges for both of you.
*Adult who would otherwise continue to smoke or use other nicotine products.