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This website is about selling new tobacco products and contains information about them. Entrance is only permitted to persons over 18 years of age who are also users of nicotine products. We need your age to make sure that you are an adult in Greece. Our nicotine and tobacco products are not an alternative to quitting and are not designed as cessation aids. They are not risk free. They contain nicotine, which is addictive. Only for use by adults. Please visit the Important Information page of this website for further risk information.

These products are not risk-free and provide nicotine, which is addictive. Only for use by adults.

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Find the solution on your pack!

Sep 1, 2020

By IQOS Team

IQOS'S Care Team's phone numbers on HEETS packs

On the right side of every HEETS pack you may find the IQOS Care Team phone numbers.

Telephone

800 111 4767 (toll free from landline phone)

Mobile

210 4193 888 (from your mobile)

Just like that! We are always with you, no matter where you are, every day, from 07:00 to 23:00.

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You can also reach us on Viber or Messenger. An IQOS representative will instantly answer your questions. Choose your way and try it now!

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Messenger

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These products are not risk free and provide nicotine, which is addictive. Only for use by adults.