Welcome to IQOS Care
Accidental Damage Coverage
If you accidentally damage your IQOS device, we’ll replace it for free* so you can continue enjoying your IQOS moments with one less thing to worry about.
We’re always improving the technology that goes into your device. To make sure you continue to get the very best experience upate your device to the latest firmware.
Professional Device Cleaning
A clean device can make a difference. Drop into one of our stores and enjoy our complimentary professional cleaning service.