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FAQ

IQOS 2.4

You can easily check the charge level by following these simple steps: 1. Press for 1 second the ON/OFF button 2. The LEDs will turn on and indicate the level of charge: - 1 LED = low charge level 4 LEDs = device is fully charged.For more tips you may visit IQOS Greece , our official Facebook support page.
It takes approximately 90 minutes to fully charge the IQOS from an electrical outlet. Only charge IQOS device using the supplied AC Power Adaptor and USB cable. For more tips you may visit our Facebook support page IQOS Greece.
The IQOS Pocket Charger does not require a full charge to work. If the IQOS Pocket Charger is fully charged you may use the IQOS Holder up to 20 times. For more tips you may visit IQOS Greece , our official Facebook support page.
You can easily reset your IQOS device by simultaneously pressing for 3 seconds the Holder Heater Blade Cleaning and Power buttons until all lights briefly blink. For more tips you may visit IQOS Greece , our official Facebook support page.
The red light, blinking or steady, on your IQOS Holder may indicate that: - Holder is not charged - Device is outside its optimal operating temperature (0°C - 50°C) - You pressed on the Holder button during usage - Holder malfunction. To resolve the issue, you may try the following: a. Check that the IQOS Pocket Charger is switched ON and has enough power b. Place the Holder in the IQOS Pocket Charger and wait until it is fully charged (up to 5 minutes). c. Ensure your IQOS Holder’s electric contact is clean d. If none of the above works, perform a reset of your device e. Still no luck? Please contact us on Live chat (which is available on our website), send us a private message at IQOS Greece (Facebook support page) or email us at contact.gr@iqos.com.
Any red light, blinking or steady, indicates that there is a device error or device is outside its operating temperature (0°C- 50°C). Please, perform a reset of the IQOS device. Still no luck? Please contact us on Live chat (which is available on our website), send us a private message at IQOS Greece (Facebook support page) or email us at contact.gr@iqos.com.
IQOS is designed to work in a wide range of temperatures, but HEETS tobacco stick tastes best when the device is used between 0℃ and 50℃.For more tips you may visit our Facebook support page IQOS Greece.
α. Ξεκίνα με την Βάση IQOS : 1.Βεβαιώσου ότι η Βάση είναι απενεργοποιημένη. Σε περίπτωση που μόλις έχεις ολοκληρώσει την εμπειρία σου περίμενε περίπου 30 δευτερόλεπτα ώστε να κρυώσει η λεπίδα. Αφαίρεσε το καπάκι της Βάσης και άνοιξε το εργαλείο καθαρισμού. 2. Τοποθέτησε το εργαλείο καθαρισμού μέσα στη Βάση και περίστρεψε ακολουθώντας την ίδια φορά. 3. Aκούμπησε απαλά σε μία επιφάνεια το εργαλείο καθαρισμού και τη Βάση ώστε να αφαιρεθούν τυχόν υπολείμματα καπνού. 3 Για να ολοκληρώσεις τον καθαρισμό της συσκευής σου χρησιμοποίησε τα sticks καθαρισμού για να καθαρίσεις τη Βάση σου με απαλές κινήσεις. 4 Mην ξεχάσεις το καπάκι σου. Χρησιμοποίησε το εργαλείο καθαρισμού και στο καπάκι IQOS, περιστρέφοντας το και ακολουθώντας την ίδια φορά. . Για περισσότερα tips και συμβουλές ακολούθησε τη σελίδα IQOS Greece στο Facebook.
Ακούμπησε απαλά σε μία επιφάνεια το εργαλείο καθαρισμού για να αφαιρέσεις τυχόν υπολείμματα καπνού. Μπορείς επίσης να χρησιμοποιήσεις ένα στεγνό ύφασμα. Απέφυγε να χρησιμοποιήσεις νερό ή άλλα καθαριστικά υγρά. Για περισσότερα tips και συμβουλές ακολούθησε τη σελίδα IQOS Greece στο Facebook.
Αυτό εξαρτάται από εσένα. Εμείς ωστόσο σου προτείνουμε να καθαρίζεις τη συσκευή σου καθημερινά για μέγιστη απόλαυση. Για περισσότερα tips και συμβουλές ακολούθησε τη σελίδα IQOS Greece στο Facebook.
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