IQOS is our most advanced smoke-free product that uses sophisticated electronics to heat tobacco instead of burning it to release a flavourful vapour that contains nicotine.
IQOS and HEETS tobacco sticks are not for people under 18 years old. Please see the Important Information for more details.
If you’re thinking about the health effects of smoking, your best option is to quit tobacco and nicotine altogether.
If you’re travelling on a plane, you should ask permission from airline staff before using IQOS – most airlines currently don’t allow you to smoke or use tobacco alternatives on their aircraft.
The make up of IQOS aerosol is significantly different from cigarette smoke.
The permissibility of importing HEETS tobacco sticks can vary from country to country. When traveling abroad, you should familiarize yourself with local import regulations. Before departing on your journey, please check the quantity that is permissible to bring into your destination country. You can find the regulatory details on the website of the embassy of your travel destination.
For HEETS, the limit on how many tobacco sticks you can take on holiday is similar to cigarettes and may vary from country to country. Before you leave for holiday, double check the allowance set by the country you’re travelling to.
Customs authorities in the country you’re visiting may challenge you if you bring in more tobacco sticks than is allowed. They could also take them from you and ask you to pay a fine.
• Through LiveChat on iqos.com
• By email: contact.gr@iqos.com
• By phone: 800 111 4767 (from landline toll free) / 210 4193 888 (from mobile)