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This website is about selling new tobacco products and contains information about them. Entrance is only permitted to persons over 18 years of age who are also users of nicotine products. We need your age to make sure that you are an adult in Greece. Our nicotine and tobacco products are not an alternative to quitting and are not designed as cessation aids. They are not risk free. They contain nicotine, which is addictive. Only for use by adults. Please visit the Important Information page of this website for further risk information.

IQOS Devices - Usage & Compatability - FAQs

For the maximum battery life of your new device, we recommend that you fully charge your device before the first use. Don’t forget: For devices consisting of 2 parts (holder and pocket charger) you will need to place the holder inside the pocket charger before connecting the cable to the power outlet.
The serial number of each device is unique and necessary to register it in your account. It is located on the box but also on the device itself.

    IQOS ILUMA PRIME: Remove the magnetic cover of the pocket charger and find the number next to the QR code.
    IQOS ILUMA: Remove the pocket charger door cover. You will see the number next to the QR code at the bottom.
    IQOS ILUMA ONE: The serial number is located on the back bottom of the device next to the CE mark.
    IQOS 3 DUO: Under the charger door cover and also under the holder’s cap. By removing these two components you will see the unique number.
    lil SOLID: Remove the cap on the top of the device. The serial number is located above the heating chamber.
    IQOS VEEV: The unique device number is located on the back, bottom of the device.
ΙQOS ILUMA: The devices of IQOS ILUMA series are designed to be used only with TEREA tobacco sticks. An innovative metal heating element, coated with stainless steel, is placed inside the stick for seamless heating of the tobacco. This is IQOS ILUMA's pioneering bladeless SMARTCORE INDUCTION SYSTEM™, that works only in harmony with TEREA sticks. TEREA™ should not be used with previous IQOS generations, as this may cause damage to your device.

IQOS 3 DUO: is designed to be used only with HEETS tobacco sticks. Using the HeatControl Technologigy the device’s blade heats the tobacco inside the stick.
LIL SOLID: is designed to be used only with Fiit tobacco sticks. This device uses a pin to heat tobacco from the inside of Fiit sticks.
These tobacco products damage your health and are addictive.