- 1-3 working days - to land destinations
- 1-4 working days - to island destinations
- 1-5 working days - to inaccessible areas
- Consumables and accessories within 14 days
- Devices withing 30 days
For more information and for return placement you need to contact myIQOS team by calling 2104193888. The refund takes place via bank deposit and after all products have been sent back to our warehouse via courier. warehouse and all is good, they proceed with bank transfer.