If you are experiencing a problem with your IQOS device while abroad, you can benefit from the International Assistance Program, only if you are a member of the IQOS CLUB and have an IQOS or IQOS VEEV device.
The allowed quantity of imported tobacco sticks is the same as the one of conventional cigarettes and varies from one country to another.
Before you travel abroad, check each country’s terms and conditions. The authorities in your destination country may consider it to be exceeding the import limit and may detain the product or even apply fines.
Before you travel abroad, check each country’s terms and conditions. The authorities in your destination country may consider it to be exceeding the import limit and may detain the product or even apply fines.